2021 Soul Care – On Demand

We realize some organizations are still not allowing travel to conference events.  Therefore, for those who were unable to attend our the Soul Care 2021 Annual Conference, we have created an On Demand option that allows you to view all of the conference sessions on our password protected Vimeo platform. 

Simply register on this page and you will be provided the password once all the session videos have been processed and uploaded.  Viewing these videos will count towards your CEU requirements.

We are disappointed that you weren’t able to join us in person, but we are happy that you will be able to receive the valuable learning that was presented at our conference.

How it works:

After the conference is over, we will work to process and upload our video content to our password protected Vimeo platform. Anyone who registers for this on-demand option will receive the password to access the content.


Included will be

Plenary Session I Chaplain Don Dalton – ICPT CPE Supervisor and Trauma Chaplain

Keynote Speaker          Jim Andrews – Chaplain Manager, Suncoast Hospice

Plenary Session II         Kenny Tello – Manager of Wellness and Resilience

Plenary Session III        Kenny Tello

Guest Speaker               Rev. Eric Hall – Spiritual Care Association, President

Guest Speaker               ICPT Supervisor Rosaline Cobb

Our Presenters

Jim Andrews, MA, APBCC, HEC-C

Director of Spiritual Care, Suncoast Hospice | Empath Health

Topic: The Dynamics of Death & Dying: Understanding the Impact on Chaplains, Patients & Families

Rev. Jim Andrews currently serves as the Director of Spiritual Care and Bioethics for Suncoast Hospice and Empath Health.  He is in his 23rd year with Suncoast Hospice, initially working in Program and Curriculum Development and then transitioning into chaplaincy, where he served for many years prior to assuming his current position in 2013.   Jim holds a bachelor’s degree in Human Development and Counseling Psychology and a master’s degree in Religious Studies and is ordained through the Federation of Christian Ministries.  He is an Advance Practice Board Certified Chaplain with the Spiritual Care Association and is also Board Certified in Health Care Ethics Consultation with the American Society of Bioethics and Humanities.  Jim serves on the National Hospice and Palliative Care Association Spiritual Care Section and is a passionate advocate for the importance of spiritual care in healthcare. 


Whether you work in a hospital, a nursing home, a hospice program, or other setting; chances are you will be dealing with death and dying.  These experiences profoundly impact us all and many of us enter into them with very little formal preparation or training.  This presentation will explore some of the spiritual, emotional and practical realities of the dying process from the perspective of the health care provider, the patient and the family. 

Kenny Tello, LCSW, CAP, CCTP

Manager of Physician Wellness & Resilience, Orlando Health

Kenny is considered an expert in the field of mental and emotional health and has obtained certifications in addictions, trauma, and evidence-based approaches such as EMDR, and TF-CBT. As a result of his experience and effectiveness in providing services to individuals, groups, couples and families, Kenny has become a sought after speaker for local and national conferences. He has presented on a myriad of topics involving the mental and emotional health of professionals and the general public. He has also been interviewed for radio, newspaper, television and social media. He has written and collaborated in creating literature and curriculums for different organizations.

As Kenny’s knowledge, experience, and accomplishments grew, his role evolved from psychotherapist to consultant, to trainer, and now the manager of the Physician Wellness and Resilience Program. In 2004, Kenny was part of Orlando Health’s inaugural Emerging Leader Program where he was exposed to the organization as a whole and connected with several individuals within the organization. As a result of these connections and the many gifts and skills Kenny possess, he joined the Wellness and Resilience Program to help in its development and establishment as a premier program for physicians and advanced medical professionals.

Kenny has received several awards and recognition for his relentless pursuit of finding ways to help others. His heart and spirit have been recently illustrated by his developing a system-wide protocol to support and help team members after critical incidents such as suicides, loss of patients, and man-made disasters such as bombings, significant shootings and assaults.  Kenny’s strong background in mental health, effectiveness in the treatment of trauma, and his certification in the internationally used Critical Incident Stress Management Model have been instrumental in the creation of this protocol. He assembled a team of like-minded professionals who provide services on the wellness continuum to include mental health, spiritual care, case management, pet therapy, integrative medicine, and nutrition.

As part of the Wellness and Resilience Program, Kenny provides services to physicians and advanced practice providers that include coaching, consultation, training and leadership development. His goal is to continue to provide hope, healing, and help to those who care for others.

Don Dalton, CPES,BCC

Chaplain, Orlando Regional Medical Center

Don Dalton is a Clinical Pastoral Education Supervisor for the Institute for Clinical Pastoral Training and is the day-shift trauma chaplain for Orlando Regional Medical Center in Orlando. Chaplain Dalton worked with Vitas Hospice for nine years and served as the Bereavement manager for four years. Chaplain Dalton is a Board-Certified Chaplain with ACCC and SCA and is endorsed by the North American Mission Board of the Southern Baptist Convention. He has served in Pastoral ministries for over forty years in churches from Florida to California. He also served as Missionary to the Former Soviet Republic of Belarus with the International Mission Board of the Southern Baptist Convention. He is married, has two daughters and seven grandchildren. He enjoys art, fishing, music and plays four different instruments.

Rosaline S. Cobb, D.Min./M.Div., CPES, BCC

Chaplain, UF Health North, Jacksonville, FL.

Rosaline S. Cobb serves as a Clinical Pastoral Education Supervisor (CPES) with the Institute for Clinical Pastoral Training (ICPT). She holds a M.Div. and a D.Min. She is a dual Board-Certified Chaplain (BCC) with the Association of Certified Christian Chaplains (ACCC) and Spiritual Care Association (SCA). She is also an Assistant to the Director of Education of ICPT. Rosaline also serves on the Panel for Board Certification for ACCC.  Rosaline is a full-time chaplain with U F Health North in Jacksonville, FL where she journeys and provides spiritual care for those she encounters. She is also a Biblical Counselor with UFCCM (United Fellowship for Christ Counseling Ministries), and the Founder/CEO of Speaks Life Inc., a 501 (c) (3) organization where she speaks life through hope, support and healing along life’s journey. Rosaline is a 16 year survivor completely healed of stage IV breast cancer, the mother of two (DeMiya’ and Michael Jr) and Nana of three (Ayanna, Ashton and Lennox). She believes God can do anything and no matter what it looks like, sounds like or is, with God we WIN! 

 Ty Alday, MDiv, BCCS, BCC

President and CEO ICPT/ACCC

Conference Topic:  Q&A with Attendees

Rev. Ty W. Alday has been the Chief Executive Officer and President of The Institute for Clinical Pastoral Training (ICPT) since its inception in 2013. ICPT’s mission is to emphasize personal and professional growth in ministry and protect the dignity of our Clinical Pastoral Education students and those they encounter in ministry service. Before joining ICPT, Rev. Alday served as Education Chaplain for Orlando Regional Medical Center and President of Alday Christian Counseling Center in Tampa, FL. Rev. Alday is an ordained Southern Baptist Minister with an ecclesiastical endorsement from the North American Mission Board serving in churches, hospices, and hospitals since 1996.

Ramel Cuenca, MDiv, BCCS, BCC


Conference Topic:  Q & A with Attendees

Ramel Cuenca earned a B.Th. at Philippine Baptist Theological Seminary (1986) and MDiv Degree at Southern Baptist Theological Seminary (1992) in Louisville, Kentucky. He last served as Senior Pastor of South Orlando Baptist Church but has been in the pastoral ministry for over 20 years. He also spent time as missionary to Indonesia for 6 years under the International Mission Board (IMB). He has been involved in Clinical Pastoral Education since 1991 and is currently Board-Certified Chaplain (BCC) with The Association of Certified Christian Chaplains (ACCC) and Board-Certified CPE Supervisor (BCCS) with the Institute for Clinical Pastoral Training (ICPT).

Rev. Eric J. Hall

President & CEO of HealthCare Chaplaincy Network (HCCN) and its affiliate, Spiritual Care Association (SCA)

Rev. Eric J. Hall, DTh, APBCC is president and CEO (2013) of HealthCare Chaplaincy Network™ (HCCN) and its affiliate, Spiritual Care Association. HCCN was founded in 1961 and is a global nonprofit organization whose mission is to advance the integration of spiritual care in health care to increase patient satisfaction.  Rev. Hall is the visionary behind the Spiritual Care Association; a multidisciplinary organization including First Responder Chaplaincy and Parish Nursing. Now with 18 offices in 17 countries. Before joining HCCN, Rev. Hall was founder, president and CEO of the Alzheimer’s Foundation of America (AFA).  Rev. Hall has served on the National Advisory Council on Alzheimer’s disease, working with the U.S. Secretary of Health and Human Services and other national experts to develop and implement the nation’s first plan to address this disease.  Rev. Hall also serves as the minister of Eastchester Community Church in Eastchester, N.Y., a position he has held since 2002.  He has presented at numerous national and international conferences, and has been interviewed by major print, radio and TV outlets. Rev. Hall holds a DTh from University of Theology & Spirituality, an MDiv and an MA from Seton Hall University, South Orange, N.J. He resides in Glen Cove, N.Y.